Customer Support

Welcome to Eqwebs Limited – Customer Support for Business Directory Sites.

The purpose of this website is to enhance the support services we provide to our customers.

We’ve provided a number of resources here to help you resolve problems, report bugs, and suggest improvements to our products and service.

You may also obtain technical support via our Support Ticket System (this is our preferred method), by e-mail to and clients only in an emergency by telephone on 01443 878031 or 07974 770684. We aim to answer all queries within 24 hours of receipt but sometimes this is not possible. If we are unable to provide you with an answer within 48 hours we will acknowledge receipt of your query and give you a time estimate for providing the answer.

The current system status of our web servers may be viewed HERE

Microsoft Expression Web 4

Microsoft have recently announced significant changes to their development of Expression Studio and of particular interest to our clients is the following statement from the Microsoft website:-

Expression Web

The web is now about applications as well as traditional web sites, and this requires a new set of tools. Microsoft is committed to offering a unified approach to focus on web design and development features in Microsoft Visual Studio 2012.

As part of this consolidation, Microsoft Visual Studio 2012 provides the leading web development tool, which enables you to design, develop, and maintain websites and web applications. Visual Studio 2012 makes it easy to build CSS-based websites from the ground up with new CSS layouts, HTML5 support and full featured capabilities for working with and debugging JavaScript. Learn more about Visual Studio Express 2012 for Web and WebMatrix 2.

Expression Web is now available as a free download from the Microsoft Download Center, and no new versions will be developed. Customers who previously purchased Expression Web will receive support through the established support lifecycle.

To go directly to the Microsoft Download Page for Expression Web click HERE